Best Tech support apps for iPad
The IBM Technical Support mobile app let's you quickly and easily access key technical support content and functions for all your IBM software and hardware products.
You can use the app to:
• Expedite troubleshooting by searching for, viewing, and bookmarking technical support content like technotes, APARs, documentation, and Redbooks.
• View and update your software and hardware Service Request tickets whenever and wherever you need to.
• Play support videos from IBM technical support channels on YouTube
• Find answers by exploring Q&A sites such as dWAnswers and Stack Overflow
• Discover the best fixes for your system and email the fix orders using the Fix Level Recommendation Tool.
• Look up warranty information for hardware systems by scanning the bar code or entering the Machine Type/Serial Number.
• View Customer Support Plans for your products.
• Contact IBM, with geo-location assistance and click-to-call.
• Provide feedback about the app through its Feedback form.
Use the IBM Technical Support mobile app for quick, effective product technical support assistance from IBM.
What's New in Version 2.1
The 2.1 release fixes several bugs and includes translation support for French, German, Italian, Japanese, Korean, Portuguese, Spanish, and both simplified and traditional Chinese.
Ok but needs workby Krelek1000
Needs more work. Cannot use things like a space when adding products to search on support. Not intuitive enough when searching for issues/fixes in tech note. Only used this for researching corrections/tech boys and due to minor issues I will not use it to submit support requests in case that is buggy as well. Three stars for now...
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